Privacy Policy

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in our activities or when you contact us.

The personal information we collect depends on the context of your interactions with us and the services, choices you make and products and resources you use. The personal information we collect may include the following:

Publicly available personal information. We collect first names, last names and surnames; addresses; telephone numbers; e-mail addresses; business telephone numbers; and other similar data.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to this personal information.

We use the personal information collected by our Services for various business purposes, described below. We process your personal information for these purposes, relying on our legitimate business interests, in order to enter into or perform a contract with you, with your consent and/or in compliance with our legal obligations. We indicate the specific processing bases.

We use the information we collect or receive:

To send you marketing and promotional communications, as long as this is in line with your marketing preferences. You can deactivate our marketing emails at any time (see "WHAT ARE YOUR PRIVACY RIGHTS" below).

To send you administrative information, we may use your personal information to send you information about products, services and new features and/or information about changes to our terms, conditions and policies.

To fulfil and manage your orders, we may use your information to fulfil and manage your orders, payments, returns and exchanges made through the Services.

To share testimonials, we publish testimonials on our Services that may contain personal information. Before publishing a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact us at csimoes@adv3dprint.com and remember to include your full name, location and contact information.

To solicit feedback, we may use your information and contact you about your use of our Services.

To protect our services, we may use your information as part of our efforts to keep our services secure (for example, for fraud monitoring and prevention).

To apply our terms, conditions and policies for commercial purposes, legal and contractual reasons.

Responding to legal requests and avoiding damage. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

We may process or share data based on the following legal basis:

Consent: we may process your data if you give us specific consent to use your personal information for a specific purpose.

Legitimate interests: we may process your data when it is reasonably necessary to fulfil our legitimate business interests.

Execution of a contract: when and if we enter into a contract with you, we may process your personal information to fulfil the terms described in the respective contract.

Legal obligations: we may disclose your information where legally required to do so in order to comply with applicable law, governmental requests, judicial process, court order or legal process, such as in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital interests: we may disclose your information whenever we believe it is necessary to investigate, prevent or take action regarding possible violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities or as evidence in litigation in which we are involved.

More specifically, we may process your data or share your personal information in the following situations:

Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or part of our business to another company.

Third-party advertisers: We may use third-party advertising companies to serve adverts when you visit our Services. These companies may use information about your visits to our website(s) and other websites contained in cookies and other tracking technologies in order to provide you with adverts about goods and services of interest to you.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information.

We will only keep your personal information for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than two years.

Where we have no ongoing legitimate business to process your personal information, we will delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the Internet itself is 100% secure. Whilst we do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

We do not knowingly solicit data from or market to children under the age of 18. By using the Services, you represent that you are at least 18 years old or the parent or guardian of a minor and consent to the use of these Services by minor dependents. If we discover that the personal information of users under the age of 18 has been collected, we will deactivate the account and take reasonable steps to promptly delete that data from our records. If you become aware of any data we have collected from children under the age of 18, please contact us at csimoes@adv3dprint.com.

If you live in the European Economic Area and believe that we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Cookies and similar technologies: most web browsers are configured to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject them. If you choose to remove or reject cookies, this may affect certain features or services of our Services.

A privacy breach occurs when there is unauthorised access to or collection, use, disclosure or disposal of personal information. You will be notified of data breaches when ADV3DPRINT believes that you are likely to be at risk or serious harm. For example, a data breach could result in serious financial harm or harm to your physical or mental well-being. If ADV3DPRINT becomes aware of a security breach that has resulted or may result in unauthorised access, use or disclosure of personal information, ADV3DPRINT will promptly investigate the matter and notify the applicable Supervisory Authority no later than 72 hours after becoming aware, unless it is unlikely that the personal data breach will result in a risk to the rights and freedoms of natural persons.

Most web browsers and some operating systems and mobile applications include a "Do Not Track ("DNT")" feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and recorded. No uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you of that practice in a revised version of this privacy policy.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revision" date and the updated version will take effect as soon as it is accessible. If we make significant changes to this privacy policy, we may notify you by prominently posting a notice of those changes or by sending a notification directly to you. We recommend that you review this privacy policy frequently to be informed of how we are protecting yours.

If you have any questions or comments about this policy, you can send us an email to csimoes@adv3dprint.com or by post to:

ADV3Dprint

Rua 4 de Outubro 3 Loja B 2620-206 Ramada

You have the right to request access to the personal information we have collected about you, change that information or delete it under any circumstances. To request to review, update or delete your personal information, please send an email with the same request to csimoes@adv3dprint.com. We will respond to your request within a maximum of 30 days.